"Extremly bad service from Gateway Nandos. Staff moved us from one que to the other then when we got to the other, we waited and no one assisted. The store was not busy they were just walking around packing things and the one lady assisted another client that came after us and just ignored us . When the so called manager (Amith) asked if we were assisted, we said no and tried to explain what happen he basically shut us up and said just hang on I will get the ladies on the other side to assist. As a manager he did not even apologise for the inconveniance caused or even be polite about the matter, when we went back to the initail que the 2 ladies were so rude and just gave us attitude. It was a pity that a few of our friends had paid other wise we would have just walked out. Our entire lunch went just by waiting at Nandos Gateway ...will never buy from there again "
This new way of working at Nandos Maponya, it's totally not working for me. I had to wait 30mins for just a quarter chicken.
Waited for 45 minutes to be served waiters not helpful at all worst service ever had to call one of the waiters to come and serve us totally unacceptable oh by the way this was at Maponya mall
Bad customer service_ 'Prince'
Dishes and cutlery were not clean (greasy)
It took time for us to get water, food and the Bill
Get a free bottomless soda of your choice at Nando's Eastgate when you buy any meal. I had to pay R11 before I found out, don't do the same, ask about the special before you buy drinks.
You will neva go wrong with nandos.
Theyr service is good n excellent. Big up guyz keep da good work I lyk nandos ppls. Even a indian boss lady she's handsome
You will never go wrong with Nandos. Good meat and good service
Hi, we bought the combo full chicken for R154... plus the desert caramel tart
yester - night take away at about 7pm at the Nandos Sunnypark Mall, when we got home cool the chicken was cut in pieces we did not ask that... the worse is the pieces were short,was not hot as per our order i.e was not a full chicken, that was a very bad experience for that Nandos,
that desert was fine.
I am now boycotting this place. Everytime you order a meal you have to ASK for one peri peri and tomato sauce sachet and then if you want any more even if you order more than one meal, you have to pay 50c each. But if I sit at a table, I can use the whole bottle provided? Is Nandos not known for their peri peri?Ordering is a mission, with 10 people in queue and if you're lucky 2 tills open with a bunch of tellers doing nothing but chatting to each other. Boxes of rice as part of meals often are half empty. The orders can take up to 25 minutes to come out of the kitchen at the best of times and try avoid this place entirely at lunch hour because you will wait 45 minutes for your food to be ready.
Nothing special about this Nandos but service is great. To avoid a long queue, i normally place an order via telephone and it's always ready when i drop. Now that's Ayoba
For the 4th time the food and service has been excellent. Hats off to the manager who also ensures his customers are happy and satisfied.
Went there after running around the mall.Its spacious, great view and service is good. One good place to chill when you driving to or from Maftown via N4
A serene environment,was lovely.
Huge pity---got the order mixed--resulting in something paid for not being delivered. They had to deliver the missing items
Anyway---food is great
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