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disappointed

Total points : 4


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Experiences : 1 | Discovered business : 0 | Votes : 1
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Cenci Boutique-Gateway Mall

The staff refused to return a jacket. Claimed their return policy is 4 days. 4 days!!! The jacket was off season at the time but they claimed that since they had sold it in the intervening time many people had wanted to purchase such a jacket and they were out of the size. When it was bought there was no mention of a 4 day return policy. I specifically enquired as I was purchasing it on behalf of someone else who would not be able to try it on for at least two weeks. No mention of a ridiculous policy. So disappointing. Pathetic customer service. I will not be returning.

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