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Standard Bank - Branch-Southgate Mall

I came to this branch to claim for my dad's funeral claim. That was at 14h40 and it's now 15h05 and I'm still sitting without any assistance. A guy by the name of Malesela just gave me a form to fill and spoke to the call centre. Only to be told that a consultant must help me and I had to go to the back of the queue. Please get someone help me now.

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