I was due for a new phone November last year. I got an SMS to tell me to go to a MTN-centre. The last time I went was end of March, to the Menlyn store. As could be expected, they did not have a replacement in store. It is two months later and I am still waiting. I was told I will be contacted. They can not contact me anymore as my old phone now tells me that I do not have a sim card any more. I don't know what is wrong, and know from experience that it is of absolute no use to go to the MTN store in Menlyn for help or assistance.
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