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Dorothea

Total points : 7


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Experiences : 2 | Discovered business : 0 | Votes : 1
# of Followers : 0 | Following : 0 | Member Since : 5/22/2015 12:19 AM

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Telkom-Greenstone Shopping Centre

Applied for ADSL line in store. Not very helpful but line was installed. Then had 2 more applications put thru on my name. One was for 2 cell phone contracts another for an expensive internet package. Thank goodness I phoned 10210 and managed to cancel the unauthorised orders. The attitude of the staff in the store is to say the least unacceptable. I have spent 1hour 25minutes on the phone to cancel the orders. Staff in the store should be trained on how to handle the public as well as to be careful when putting thru orderrs. All I can say is thank goodness I managed to cancel otherwise it would have cost me quite a package for negligence on the part of the gentleman that works in that particular store.

Telkom-Greenstone Shopping Centre

Applied for ADSL line in store. Not very helpful but line was installed. Then had 2 more applications put thru on my name. One was for 2 cell phone contracts another for an expensive internet package. Thank goodness I phoned 10210 and managed to cancel the unauthorised orders. The attitude of the staff in the store is to say the least unacceptable. I have spent 1hour 25minutes on the phone to cancel the orders. Staff in the store should be trained on how to handle the public as well as to be careful when putting thru orderrs. All I can say is thank goodness I managed to cancel otherwise it would have cost me quite a package for negligence on the part of the gentleman that works in that particular store.

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