Cappello’s Green side should be embarrassed about the shocking service they offered our party last night. They kept us waiting at the bar for an 90 minutes at the bar after they told us our table would be ready in 10-15minuntes. This is unacceptable on its own, they then took a further 60minutes to bring our order. To add to the unacceptable standards, we were never assigned a waiter and had to ask different waiters we had to flag down to take our orders, clear our plates and take our money when we wanted to leave after our 3 hour ordeal. The restaurant should never had taken us in if they were over capacity. The service levels were completely unacceptable on every level.
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