Cappello-Eden on the Bay | Created on : 1/10/2011 8:46:00 AM
We joined friends of ours on the afternoon of 6 January 2011 to have a celebratory drink on the occasion of their sons having passed matric.We arrived at about 2:30pm and the 4 of us order a meal each, 1 x Schwarma Chicken, 2 x Prego rolls and 1 x Apple pie. The apple pie arrived in reasonable time and was completely finished long before the other meals even arrived. The 3 meals took in excess of 30 minutes to arrive at the table after having prompted the waiter twice about the length of time it was taking.And then the fun started. The chips with the 2 x Prego rolls was COLD, as if it had been standing somewhere for a very long time. I then took both plates into the restaurant and asked to speak to the manager. When he appeared very sour faced I explained the situation to him, he checked and confirmed the chips was cold. He then asked me "What do you want me to do about it?"!I have to be honest this took me by complete surprise. When I recovered from my surprise I asked him if Cappello's would see their way open to at least provide hot chips at which point he took the plates and stormed into the back saying he would warm the food. A couple of minutes later the plates re-appeared at the table, and yes the food was warmer.The Schwarma although very tasty did not contain all the ingredients as stated on the menu but after the reaction with the Prego rolls the person decided to have the meal as is and not complain about it.I would just like to register my utter and total disgust with the experience we had at this out let of Cappello's.PS: The first name of the manager on duty on the day in question is available should anyone want to follow this up.
Glen life properties-Pretoria | Created on : 12/29/2010 7:17:00 PM
Wanted a place to buy or rent.their service was outstanding
amathemba amahle catering services, 0721641791-Gresswold | Created on : 12/2/2010 3:10:00 PM
they do offer quite a service when it comes to catering services, i highly recommend them when it comes to catering
Rakoko High School | Created on : 11/20/2010 8:08:00 PM
I had a good tym. And my best part was taking pictures with those guys.
Alimento's | Created on : 11/10/2010 8:49:00 AM
Having a pleasant dinner with my wife, she ordered a Portuguese steak medium rare. We got a lightly seared steak, still cold in the middle, so politely asked waiter to take it back for a bit more cooking.Next thing I have this thug Chris hanging over me trying to intimidate me, telling me how he somehow is a better judge of raw steak than I am.My reaction was to remain calm, speak quietly, but remain firm. His reaction was to start shouting and become personal in his verbal abuse of me. My wife started to cry as she felt this a$$h0le was going to become physically violent.We are then told we are not welcome at his restaurant again - as if we would ever even dream of going back.So much for customer service!The waiters were so embarassed they did not know where to look, and the other customers in the restaurant seemed as shocked as we were.Great way to run a business Chris - Probably would be better if you went back to bouncing at nightclubs.
Morris Pub-Dobsonville | Created on : 10/23/2010 8:40:00 PM
its a nca plek um tha resident dj ya da cum join us 4 a wondrful nite owt.
Nandos-Waterfall Mall | Created on : 10/18/2010 10:03:00 PM
A serene environment,was lovely.
Pietermaritzburg Chamber of Business | Created on : 10/6/2010 11:10:00 AM
I did a project management course at the PCB. The staff were friendly and helpful, the food was excellent, as was the training. Safe parking was a bonus.
Sharp Metal Pressings | Created on : 10/6/2010 11:10:00 AM
Great Service, and very helpfull!
Rakoko High School | Created on : 10/5/2010 9:57:00 PM
Nandos-Eastgate Shopping Center | Created on : 10/5/2010 3:13:00 PM
Cappello-Nelspruit | Created on : 10/1/2010 1:32:00 PM
waiter [Name known to Ayoba.com]was not keen serving us. took extremely long for a cocktail (25 mins)[Edited by Ayoba.com]
Youth Unlimited-Soweto | Created on : 9/30/2010 8:30:00 PM
Business plans CV writing services Logo and letterheads designs Business cards designs and print Job seeking skills Interview skills
Drag Records-Polokwane | Created on : 9/25/2010 5:54:00 PM
Drag Records is not yet well known but its AYOBA, the producer Nate is dope
Cappello-Nelspruit | Created on : 8/29/2010 8:00:00 PM
I was in Nelspruit on holiday with my GF then after Mnotweni we went to chill at Cappello it was very electrifying. We deffinatly going back there. Keep it up Nelspruit.......