business picture

McDonalds Gateway Mall

* * * * *

0 Reviews

Nearby businesses


Google Maps
View Larger Map
Latest Experiences

We ordered meals yesterday towards 7pm and the guy that helped us with our order on his mobile machine told us a price of R194... but when we got to paypoint they told us R197.. He did get the supervisor/manager together with the cashier and I was not happy to be made to pay more than what I had been told upon ordering. Customer service is not what I witnessed yesterday as the price difference is not for me as a client. Supervisor was happy to tell me I can cancel order if I don't feel like paying the extra R3 which is blamed at McDonald's system not being updated on prices. If it was not for the hungry kids, I was happy to cancel and move on...This is something I have to take it going forward in terms or thinking McDonald or other places... We never expected a supervisor not to be able to take a decision to make sure the customer was happy when in actual fact the fault was for the restaurant.... Bad experience! Not Ayoba

* * * * *

Share Your Experiences

Have you been to China mall Johannesburg? Rate and share your experience

; ;