On Thursday morning I left my Samsung phone on the counter of Jet Fourways by mistake. It was only an hour later when I realised my phone was not in my bag and I back tracked to try and find it. I finally used a stranger's phone to phone my husband who told me that Thuli at Jet had phoned him - his was the last number I had phoned - and told him that she had my phone safe and sound. What a wonderful experience. This lady not only made my day but showed what a great calibre of person she is and an asset to your company. Please convey this to whoever is her superior. I think she's a lovely girl.